Accessibility Products - Computer Access - TrackerPro

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TrackerPro

What is TrackerPro?

TrackerPro is a computer input device that takes the place of a mouse for people with little or no hand movement. Simply plug it in and it works just like a mouse (no additional software required). Anything that can be done with a regular hand mouse can be done by using TrackerPro (in conjunction with one of many clicking solutions).

How does it work?

It is a high-resolution intelligent camera in a solid aluminum enclosure, making it smooth, reliable, stand-alone, robust, accurate and easy to mount. TrackerPro tracks a small dot that you can place on your forehead, glasses or the rim of a hat. Tracker is not a toy meant for the gaming market and then sold to people with disabilities as a secondary thought; it is dedicated assistive technology designed exclusively for people with limited use of their hands.

"Thanks for the great products that empowers others to be independent in their lives!” - Ann Hoffmann, M.S. CCC-SLP The ALS Association, MN Chapter Program Coordinator Hrbek-Sing Communication and Assistive Device Program Courage Center

Features & Benefits

Hi-Res CCD Camera

Ultra smooth, pixel perfect tracking. You can use TrackerPro for drawing, drafting, or any other application requiring fine cursor control.


45 Degree Field of View

You can sit anywhere that is comfortable in front of the computer, and TrackerPro will automatically find you.


Horizontal or Vertical Mounting

You can use the same TrackerPro on any type of computer: desktop or laptop. The swivel camera ball makes it very easy for pointing the camera.


USB

Standard across all platforms, USB simplifies your connection.


Plug & Play

No software is required. Just plug TrackerPro into the USB port of your computer and you're done.


Sunlight Compatibility

No more annoying jumpiness due to interference from sunlight - in fact, you can even use TrackerPro in direct sunlight.


Intellipoint Compatible:

You can scroll easily by simply moving your head up and down - much easier than constantly having to click on the scroll buttons.


Front LED Indicators:

Small lights on the front make it easy to know when TrackerPro sees a dot. It even indicates which direction you are moving when in joystick mode.

Specifications

TrackerPro Details

  • Size: 2" X 2" X 3.25" (5.08cm X 5.08cm X 8.25cm)
  • Weight: 4 ounces (0.25 lb)
  • Input Voltage: 5 V from USB port
  • Power: 1.15 watts
  • Field of View: 45°, symmetric
  • Lens: Focus Free
  • Operating Temperature: 0-40°C, 32-105°F
  • Mouse Input Compatibility: USB
  • Infrared Transmission: 850 nano-meters
  • Switch Input: 3.5mm, stereo jack

Online Manuals

The following manuals are available in PDF format. You will need Adobe Acrobat Reader to view.

Frequently Asked Questions

1. Tracker general troubleshooting.

  1. Please be sure that you are running at least Win98 Second Edition, as earlier versions do not include the proper USB support.
  2. Try booting up the computer and then connecting the Tracker to the USB port. If you are using a Tracker 2000, you must also power up the Tracker 2000 before you plug it into the computer. You should hear the computer make a chime indicating that it has found new hardware. When it is plugged the computer sees a mouse. Initially, there is a little light show that indicates the proper boot-up of Tracker's internal processor programming. If you have a Tracker 2000, this light show will end in a series of 5 beeps, low and high.
  3. The lower LED indicates power, and will remain on at all times.
  4. You should see the top LED light up once it has acquired a dot. This should translate to mouse movement on the computer.
  5. If the top (acquire) LED is on and there is no mouse movement or erratic/random movement, the Tracker may be acquiring another reflective substance or object behind or around the user.
  6. To distinguish what might be causing the problem, block the Camera's view with you hand until the acquire light goes out and do the same thing progressively further away from the camera ball until the path your hand takes blocking the acquire light suggests what object might be causing the interference. Look for shiny or reflective objects like light bulbs, glass cabinets, mirrors, metal handles or even chrome plated portions of wheelchairs.
  7. Once you figure out what it interferring, do your best to eliminate that object's influence on your Tracker by blocking the Tracker's view of it.

2. My Tracker works, stops, but works again after adjustments.

  1. Sometimes while adjusting it, you are really just blocking the Tracker sensor's vision, which resets its target and it is therefore able to reacquire the right target, the dot on your forehead.
  2. The real issue is that something else within view of the Tracker's sensor is reflecting light back to it.
  3. If the top (acquire) LED is on and there is no mouse movement or erratic/random movement, the Tracker may be acquiring another reflective substance or object behind or around the user. To distinguish what might be causing the problem, block the Camera's view with you hand until the acquire light goes out and do the same thing progressively further away from the camera ball until the path your hand takes blocking the acquire light suggests what object might be causing the interference. Look for shiny or reflective objects like light bulbs, glass cabinets, mirrors, metal handles or even chrome plated portions of wheelchairs. Once you figure out what it interferring, do your best to eliminate that object's influence on your Tracker by blocking the Tracker's view of it.

3. Sometimes the cursor flies randomly, and then stops again.

  1. If the top (acquire) light is on and there is erratic/random mouse movement, the Tracker may be acquiring another mobile reflective substance or object behind or around the user.
  2. To distinguish what might be causing the problem, block the Camera's view with you hand until the acquire light goes out and do the same thing progressively further away from the camera ball until the path your hand takes blocking the acquire light suggests what object might be causing the interference. Look for shiny or reflective objects like light bulbs, glass cabinets, mirrors, metal handles or even chrome plated portions of wheelchairs.
  3. Once you figure out what it is, do your best to eliminate that object's influence on your Tracker.

4. My Tracker sometimes works when I am not wearing a dot.

If you wear eyeglasses or shiny earrings, Tracker may acquire and track the reflections made from these items.


5. My Tracker was not shipped with any software.

  1. When the Tracker is plugged into the USB Port of the computer, the computer recognizes it as a mouse, no special drivers are required.
  2. If you are not able to click a button to perform a mouse click, you might need a program like the MagicCursor 2000 dwell clicking utility.

6. Where can I find the drivers for Tracker?

The Tracker Units do not require any drivers. As long as your computer/AAC recognizes a USB mouse the Tracker Unit will work as a pointing device. MagicCursor (for Windows or Mac) is our auto-clicking (or dwell-click) software which is compatible with any pointing device. You can use this with Tracker or you can use the readily available switch jack in each Tracker unit to plug in your custom switches.


7. The Tracker will not work with my DynaVox 3100 or DynaMyte!

The steps outlined here are VERY IMPORTANT.

  1. Begin with all devices powered off, and with the Tracker 2000 unplugged.
  2. Plug the Tracker’s power adapter in and wait for the five beeps indicating it is ready for operation. 
    • When using the serial cable the beep sequence will be: High, High, High, High, Low.
    • When using the USB cable the beep sequence will be: Low, Low, High, High, High
  3. Only then can you turn the Dynavox or Dynamyte on.
  4. A pointer should appear on the screen. If it does not, try steps 1-3 again, if this does not result in a pointer appearing, contact DynaVox Tech Support by dialing 1-866-DYNAVOX and then press 1.
  5. Go into the Selection Method menu (view image) and change the selections method to Mouse Pause.
  6. Your Dynavox product is now ready for use with the Tracker 2000.

Assistive Technology

We can help you identify the right products based on your individual needs. Inquire online or give us a call at 1-800-933-8400.

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ADA Compliance

We help public facilities comply with the Americans with Disabilities Act for Door Automation. Give us a call at 1-800-933-8400 or inquire online.

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Satisfied Customers

"It's so good to be able to do so much by myself again. I have a new sense of independence."

Mr. Owens uses an ECU and Residential Automatic Door Opener to perform many functions he previously needed help to achieve.

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Hospitals

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